FAQ

Aroma Sense is a Singapore lifestyle brand making aromatherapy and fragrance products for everyday rituals and well-being. Our products are crafted locally in Singapore with premium natural ingredients, and are vegan and cruelty-free. None of our lines are tested on animals.

Use Shop by Purpose, which groups our products into four scent rituals:

• Calm & Sleep: soft, restful notes for winding down in the evening.
• Uplift & Energy: bright, citrus-led blends to refresh your space.
• Grounding & Focus: steady, woody aromas for work, study and concentration.
• Restore & Unwind: warm, comforting blends for after a long day.

You can also shop by scent family (Floral, Woody, Citrus, Amber), or take our Scent Finder.

Our Eau de Parfum comes in a 100 ml glass bottle. Want to try a scent first? Each one is also available as a 6 ml sample, with the same formula as the full bottle.

Our perfumes cover women's, men's and unisex scents across several families, including:

• Woody / Woody Aromatic: Temple Stone, Midnight Descent and Regal Layton.
• Fruity Chypre & Amber: Parisian Fever and Dark Obsession.
• Floral & Lavender: Sovereign Spirit and Solitary Rose.
• Woody Oriental / Amber Woody (unisex): Mystical Tobacco.

Not sure where to start? Try the Scent Finder.

Our Eau de Parfums are made at a 30% oil concentration, roughly double a standard Eau de Parfum, so they're built to stay with you through the day. How long a scent lasts depends on your skin, the scent and the weather. Scent usually lasts longer on fabric than on skin.

Keep bottles away from direct sunlight. An unopened fragrance keeps its formula for 2 to 3 years.

Our essential oils are 100% pure botanical extracts. They come in 10 ml amber glass dropper bottles, which protect the oil from light and help it keep longer.

• Single oils: Lavender, Lemongrass, Tea Tree, Eucalyptus, Cedarwood, Agarwood, Ginseng, Laurel Leaf, Cinnamon, Vanilla, Amber, Nutmeg and Sweet Fennel.
• Purpose blends: Sleep, Stress Relief, Head Ease, Calm, Energy, Focus, Immunity, Breathe Easy and Grounding.
• Hotel-inspired oils: inspired by the lobbies of Shangri-La, Ritz-Carlton, Westin, Four Seasons and Wynn Macau.

Our essential oils are for aroma use only and must not be swallowed. Keep them away from children and pets. If you are pregnant, nursing or unwell, ask your doctor before use.

• Reed diffusers: 120 ml Luxury Reed Diffusers, 135 ml Blue Reed Diffusers and 50 ml Alcohol-Free Reed Diffusers.
• Car & DIY diffusers: for scenting your car, or building your own setup.
• Room & pillow sprays: 120 ml fragrance sprays for a quick mist on fabrics and around the room.

Yes. Our 180 ml Reed Diffuser Refills let you top up your glass diffuser bottle again and again, so you don't need to buy a whole new set.

Replace your sticks from time to time to keep the scent strong. We offer:

• 3 mm Black Reed Diffuser Sticks: packs of 10.
• 4 mm Rattan Reed Diffuser Sticks: packs of 60, natural finish.

Yes. Our 50 ml Alcohol-Free Reed Diffusers use a gentle, alcohol-free base. If you'd like to make your own scent, we also sell pure carrier oils and DIY diffuser accessories.

Our gentle botanical shampoos are made for daily use. They lather richly while staying kind to sensitive scalps, and help with scalp dryness.

Yes. Our 100% Silicone Scalp Massager & Shampoo Brush makes washing more relaxing and helps stimulate circulation in the scalp.

We carry the Obe Lab and Biolife skincare lines, along with 100% pure botanical carrier oils and body care essentials to nourish your skin.

Order online through our secure checkout. With an account, you can track your orders, save your delivery details and check out faster.

Yes. Sign up for the Aroma Sense newsletter and you'll receive 10% off your first order with the code WELCOME10 at checkout.

Once your order ships, you'll receive a confirmation email with your tracking number. You don't need an account to check the status.

Yes, if it hasn't shipped yet. Contact us right away with your order number and the change you'd like.

We currently deliver within Singapore only.

• Delivery time: Singapore orders are processed and delivered within 2 to 3 business days.
• Free delivery: standard shipping is free on all Singapore orders of $29.90 and above.

Delivery can take longer during sales and public holidays. Contact us with your order number and we'll check on it for you.

We check quality at every step, from sourcing to production. If something isn't right, our team can help with product questions, order changes and returns. You can also see your order details in your account.

You have 7 days after receiving your order to request a return of unopened items in their original packaging. Contact us with your order number before sending anything back. Once we receive and check your return, we refund your original payment method within 5 to 7 business days. We cover return shipping for defective or incorrect items. Read the full refund policy.

Contact us within 7 days with a photo of the item and your order number, and we'll send the correct one. You don't need to return anything if the mistake was ours.